Return to Help Index
|Sign In | Create Account|
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|US Customers: Priority Mail is $3.00 or Free with $99 purchase. Express Mail is $17.50
International: Global Priority & Global Express are $11.00 USD & $24.50 respectively.
Just add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices appropriate to your location. We ship with the United States Post Office.
Shipping is automatically calculated prior to submitting your payment information. You will see your exact shipping rate as you check out.
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for instructions on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|We have a 30 Day Satisfaction Guarantee
Please follow this link to view our Return Policy & helpful details to process your return
|When will my order ship?|
|We ship same or next business day.
Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.